http://dougleen.com/ontheroad/2008/10/11/mercury-outboards-and-lemons/ Where's Doug? Mon, 09 Jan 2012 01:01:22 +0000 hourly 1 http://wordpress.org/?v=3.2.1 http://dougleen.com/ontheroad/2008/10/11/mercury-outboards-and-lemons/comment-page-1/#comment-33242 Doug Mon, 09 Jan 2012 01:01:22 +0000 http://dougleen.com/ontheroad/2008/10/11/mercury-outboards-and-lemons/#comment-33242 Brett: Thanks for your reply. I don't know how many responses I've received to this problem. Even our harbormaster asked me about my problems when their two 225hp Mercury engines failed (they replaced them with Yahamas). So far I've convinced 6 people here not to purchase Mercurys and if everyone who has experienced what I have does this, Mercury will get the message--or perhaps they won't and we'll lose more jobs overseas. While I generally try to support American manufacturing, I'm loathe to admit I also drive two Toyotas because American auto manufacturing has suffered the same fate--that of poor designs, band-aid fixes, and terrible customer service. I currently run a small publishing company and everything is "Made in USA" and we guarantee 100% satisfaction--no questions asked. It worked for the likes of Eddie Bauer and Nordstroms and it works for me. Spread the word--the customer is always right. Brett: Thanks for your reply. I don’t know how many responses I’ve received to this problem. Even our harbormaster asked me about my problems when their two 225hp Mercury engines failed (they replaced them with Yahamas). So far I’ve convinced 6 people here not to purchase Mercurys and if everyone who has experienced what I have does this, Mercury will get the message–or perhaps they won’t and we’ll lose more jobs overseas. While I generally try to support American manufacturing, I’m loathe to admit I also drive two Toyotas because American auto manufacturing has suffered the same fate–that of poor designs, band-aid fixes, and terrible customer service. I currently run a small publishing company and everything is “Made in USA” and we guarantee 100% satisfaction–no questions asked. It worked for the likes of Eddie Bauer and Nordstroms and it works for me. Spread the word–the customer is always right.

]]> http://dougleen.com/ontheroad/2008/10/11/mercury-outboards-and-lemons/comment-page-1/#comment-33241 Brett Whitlock Mon, 09 Jan 2012 00:34:31 +0000 http://dougleen.com/ontheroad/2008/10/11/mercury-outboards-and-lemons/#comment-33241 Doug, I ran across your story with Mercury Marine. You are not alone. I am having a similar nightmare with the same motor 2006 model. I had a rude response from them that sums up like this "good luck in your search for another motor - their response to my promise of replacing the lemon with a Honda" The voltage regulator problem is something which they are ducking a class action lawsuit. They offer a kit that changes the exhaust manifold and installs a heat sensor. The regulator mounts on the exhaust manifold and would get hot- melt the wiring and cause a fire. The kit gives you a fuse (?) link and the aformentioned heat sensor. This is a cheap fix to lousy engineering. I too am somewhat mechanically inclined, having been a towboat skipper for 12 years. I will never purchase a Mercury again and I pass my story on every chance i get. Good luck Brett Doug,
I ran across your story with Mercury Marine. You are not alone. I am having a similar nightmare with the same motor 2006 model. I had a rude response from them that sums up like this “good luck in your search for another motor – their response to my promise of replacing the lemon with a Honda”
The voltage regulator problem is something which they are ducking a class action lawsuit. They offer a kit that changes the exhaust manifold and installs a heat sensor. The regulator mounts on the exhaust manifold and would get hot- melt the wiring and cause a fire. The kit gives you a fuse (?) link and the aformentioned heat sensor. This is a cheap fix to lousy engineering. I too am somewhat mechanically inclined, having been a towboat skipper for 12 years. I will never purchase a Mercury again and I pass my story on every chance i get.
Good luck
Brett

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